Educational demonstration platform — No real lottery tickets sold — For informational purposes only
Resources and support for healthy gaming habits
Essential guidelines for healthy participation
Only spend what you can afford to lose. Decide on a limit before you play and stick to it regardless of outcomes.
Set time limits for gaming activities. Take regular breaks and don't let gaming interfere with daily responsibilities.
Understand that lottery games are based on chance. The odds always favor the house, and winning is never guaranteed.
If you lose, don't try to win it back by playing more. Accept losses as the cost of entertainment.
Avoid gambling when under the influence of alcohol or drugs. Clear judgment is essential for responsible play.
Gambling should be entertainment, not a way to make money or solve financial problems. If it stops being fun, stop playing.
Recognizing these signs early can help prevent serious problems
If you recognize one or more of these signs in yourself or someone you know, help is available.
Call 1-800-461-0140Organizations dedicated to helping those affected by problem gambling
Quebec's primary gambling help resource. Free, confidential support available 24/7 in French and English.
Phone: 1-800-461-0140
Website: jeu-aidereference.qc.ca
International resource providing information, advice, and support for anyone affected by gambling.
Website: gambleaware.org
Tools and information to help you make informed decisions about gambling.
Website: gamesense.com
Peer support fellowship for those who want to stop gambling. Meetings available across Quebec.
Website: gamblersanonymous.org
Loto-Québec offers a voluntary self-exclusion program for individuals who need to take a break from gambling. This program allows you to ban yourself from casinos, gaming halls, and online gambling platforms operated by Loto-Québec.
Self-exclusion is a serious commitment to your well-being. During the exclusion period, you will not be able to access any Loto-Québec gaming facilities or online platforms.
Learn About Self-ExclusionWe proudly support these organizations dedicated to responsible gaming
If gambling is causing financial, emotional, or relationship problems, or if you find it difficult to stop or control your gambling, you may have a problem. Review the warning signs above and consider speaking with a professional.
Yes. Calls to 1-800-461-0140 are completely confidential. You don't need to provide your name, and the service is free. Counselors are available 24/7 in both French and English.
Loto-Québec's self-exclusion program covers their casinos, gaming halls, and online platforms. For a comprehensive approach, counselors at the helpline can help you develop a complete plan.
Express your concerns without judgment, encourage them to seek help, and offer to support them through the process. The helpline also provides resources for family members and friends of those affected by problem gambling.
If you or someone you know is struggling with gambling, don't wait. Support is free, confidential, and available 24/7.
1-800-461-0140Jeu: aide et référence | jeu-aidereference.qc.ca